Instead of delivering a parcel to your home or business address, you can select Metra Locker location and pickup your parcel at a time that's convenient for you.

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For Metra Locker Pickup Locations, you can select Standard Pickup. If your order is £100 or more of eligible items across any product category, your order will qualify for FREE Standard Pickup. Terms and Conditions apply. ​

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Once your parcel is delivered to the Metra Locker, you'll receive an e-mail notification with a unique pickup code and the address and opening times for your selected Locker location. The code will also be available in the tracking information for your order.

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When you arrive to collect your parcel, enter your pickup code or scan the barcode using the barcode scanner and follow the instructions on the screen.

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All parcels delivered to Metra Locker locations must be picked up within three days. If you're not able to pickup your parcel within this timeframe, the parcel will be returned to us and you will receive a refund.

We always aim to provide you with accurate opening hours for Pickup Locations, however, during holiday periods we suggest you re-confirm with the location to avoid disappointment and ensure you can collect your parcel when you need it.

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Currently, Lockers can accept parcels up to 42cm x 35cm x 32cm in dimension, with a maximum weight of 4.5kg. If the combined size, weight or dimensions of your parcel exceeds the size restrictions, you'll need to remove items or select a different delivery address.